FAQ
Questions, answered.
Everything on what MyEKC is, how it works, EVA and EVA Coach, pricing, and getting started. Don’t see your question? Ask us directly.
About MyEKC
What is MyEKC? +
MyEKC is easy-to-use, cloud-based software that captures how your business actually works — your processes, policies, and roles — so your team can execute consistently without depending on what’s in someone’s head. EVA, the built-in AI, helps you create and improve it all.
Who is MyEKC for? +
Three groups: small business owners who want their business to run on systems, business coaches who help clients implement, and partner firms (fractional CFO, HR, or operations) who serve small businesses and want a branded platform of their own.
Is MyEKC software, coaching, or AI? +
It’s software at its core, with EVA AI built in. Coaching is available if you want guidance — either EVA Coach (AI) or a human coach or partner — but you can absolutely build your system on your own.
Do I need to be technical to use it? +
No. The platform is built to be simple, and EVA does the heavy lifting — you answer a few questions and it builds the documentation for you.
Is it cloud-based? Can my team use it anywhere? +
Yes. MyEKC is cloud-based and available 24/7. Every user has their own secure login and sees only the pages relevant to their role, and everything is sortable and searchable.
Is my information secure? +
Each user signs in with their own secure login, and role-based access means people see only what applies to them. See our Privacy Policy for how we handle data.
How it works
What are the three hubs? +
Processes (how work gets done and who owns it), Company Policies (your standards and full employee handbook), and Job Performance Agreements (each role’s responsibilities and what success looks like).
What are personalized dashboards? +
Each person gets a role-based dashboard showing exactly the processes and policies relevant to them — so no one wades through what doesn’t apply to their job.
Can I see who has read and accepted a policy or process? +
Yes. Employees digitally accept their processes, performance agreements, and policies — each with a date stamp — so you know exactly who’s caught up and who still needs to. Built-in reporting tracks it by person, team, and hub.
Can I communicate with my team through MyEKC? +
Yes. Send company-wide announcements, or direct text and email to an individual or a specific group when it’s appropriate.
Does MyEKC help with onboarding new employees? +
Yes — new hires follow documented processes from day one and see exactly what their role needs, so they get productive in a fraction of the usual time.
Does MyEKC have reporting? +
Yes. Built-in reporting shows engagement and progress across your team — by person, team, and hub — so you can see how your system is actually being used.
EVA & EVA Coach
What is EVA? +
EVA is your company’s AI expert, available on every page of MyEKC. She answers questions about your processes, policies, roles, and training — grounded in your real company knowledge, not the open internet — and helps you build and improve processes as you work.
What’s the difference between EVA and EVA Coach? +
EVA is your company and process expert — she helps you create, find, and improve processes. EVA Coach is an AI business coach built on proven coaching principles who guides you in building a stronger, more systematic business. EVA Coach is a premium add-on that requires an active subscription plus an EVA plan, and it has no separate trial.
Can EVA improve processes I already have? +
Yes. With the EVA Process Partner, paste a process from almost any source and EVA improves and formats it in minutes — or start with just an idea or a name, and EVA guides you.
How does EVA learn about my business? +
Beyond the processes and policies you build, an EVA Content page lets you add your own documents and information — so EVA becomes a well-informed thought partner specific to your company.
Does EVA just give generic internet answers? +
No. EVA’s answers are drawn from your actual processes, policies, and people — plus anything you add on the EVA Content page — so you get guidance you can act on, not generic advice.
What are EVA credits? +
EVA credits power EVA’s work — drafting and improving processes, answering questions, and more. Your EVA plan sets how many credits you get each month, and you can upgrade anytime.
Do I need a subscription to use EVA Coach? +
Yes — EVA Coach requires an active MyEKC subscription and an EVA plan. There is no separate trial for EVA Coach.
Pricing & getting started
How much does MyEKC cost? +
MyEKC starts at $69/month, or $690/year (2 months free). It includes 5 users, with additional users at $3 each. EVA is built in — you choose an EVA usage plan (Basic, Business, or Pro). See full pricing.
Is there a free trial? +
Yes — a 14-day free trial, and EVA is free during those 14 days too. After the trial, you’ll be prompted to choose one of the three EVA plans (Basic, Business, or Pro).
What’s included when I start? +
A complete setup of your organization, plus two 90-minute getting-started workshops (a one-time $300) where we onboard your team and walk you through the platform.
Which EVA plan should I choose? +
EVA Basic ($69/mo, 250 credits) to get started, EVA Business ($89/mo, 500 credits) for active building, or EVA Pro ($129/mo, 1,000 credits) for teams in full swing. You can upgrade anytime.
How much is EVA Coach? +
$249/month, including 1,000 EVA Coaching credits. It requires an active MyEKC subscription and an EVA plan, with no separate trial.
Can I add more users? +
Yes — 5 users are included, and additional users are $3 each.
Coaches & partners
I’m a business coach — how would I use MyEKC? +
You get certified, then bring MyEKC to your clients: you coach, they build their systems in the platform, and EVA Coach supports the work between sessions. There’s always a next process, which keeps engagements going. See the Coaches page.
Can I get certified? +
Yes — MyEKC offers a coach certification (Levels I, II, and III) built inside the platform itself, so you learn the system by running it.
Can I white-label MyEKC for my firm? +
Yes, for established partners. You operate your own instance of MyEKC and can replace or modify the MyEKC brand with your own. Each of your clients gets their own separate instance, and clients can add their own logo too. See the Partners page.
How does the partner and client instance model work? +
As a partner, you run your own instance (you can add EVA Pro and EVA Coach to help your professionals onboard MyEKC with each client). Each client gets their own separate instance — typically with EVA built in — that they run day to day.
Support
How do I get help? +
Email support@myekc.com any time, or use the contact form to reach us.
Can I see a demo? +
Yes — request a demo through our contact page and we’ll walk you through MyEKC with real processes.
